PRICES

All our prices listed in this catalogue include packaging & VAT at the current rate where applicable. We reserve the right to alter prices without notice. Minimum order value 60.00 €.

CLUB DISCOUNTS

Discounts are available to authorised club buyers subject to minimum orders of 60.00 € post free.

GARMENT CARE

It must be appreciated that Lycra is a delicate material and the life is very limited in Chlorinated water. The Strength of chemicals will vary from pool to pool and even on the same day. The garment should be hand washed in cold water immediately after use as chlorine continues to affect the Lycra when left in your sports bag or towel. Do not machine wash or tumble dry since some detergents also attack Lycra®. Sitting on rough pool side surfaces will also ruin the material. For longer life we suggest a Nylon or polyester suit.

RETURNS

All goods that are returned must be accompanied by a list of items, invoice number or account number to which they were supplied. A certificate of posting must be obtained for returns, supplied free of charge by the post office. Credit for lost returns will not be given unless a certificate of posting is obtained. Goods returned under complaint should be returned quoting the invoice number and if the manufacturer accepts the fault, credit will be given in full.

The customer has 7 days to return the goods.

SECURE ORDERING

All precautions are taken to ensure that transactions are secure although Swimming planet.com cannot be held responsible for any breech of security. Orders can be cancelled up to 2 working days after placing them. Please call +302109717769 to cancel or email sales@swimmingplanet.com. All orders placed online are processed manually, if any problem is found with detail submitted a member of the swimmingplanet sales team will contact you before shipping.

1.WHAT KIND OF INFORMATION DO WE COLLECT?

If you choose to register on our site, we may ask you for information such as name, email address, postal address, telephone number and product information. Our sites may include optional surveys, asking for your views on various products and services.

Please always obtain consent first before giving us anyone else personal information (for example, for send-a-friend promotions). Please make sure that any personal details which you provide are accurate and current, and let us know if there are any changes.

2. WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

We use the information we collect in a number of ways:
- to provide the information and services you ask for, including promotions and competitions
- to deal with your customer service requests
- for internal analysis and research to improve our website and other products and services
- to send you newsletters and marketing information about Swimming Planet.com products and services, but only as permitted by law or requested by you.

3. WHO ELSE HAS ACCESS TO YOUR INFORMATION?

We do not give out personal details to any third parties.

4. SECURITY

We take commercially reasonable steps to protect your personal information. This includes setting up processes and procedures to minimise unauthorised access to or disclosure of your information.

5. HOW TO UNSUBSCRIBE

If you do not want to receive any more marketing communications from us, please send email with unsubscribe request to info@swimmingplanet.com.

6. CONTACTING US

If you have general queries, please contact Customer Services - details available at Sales@Swimmingplanet.com

You are legally entitled to know what personal information an organisation holds about you and how that information is processed. If you would like to know what information we currently hold about you, please contact us at sales@swimmingplanet.com